Hackner's role included all-new development, as well as the oversight of General Hospital, The Chew and syndication, which includes Who Wants to Be a Millionaire. She also oversaw the development of all non-scripted, short-form original programs for ABC daytime and the re-launch of the ABC App.
She was largely responsible for recruiting Banks back to daytime, and she helped to spearhead an initial shake-up on The View that saw the exit of longtime producer Bill Geddie and the return of Rosie O’Donnell to the show in the fall of 2014.